Help & Support
Stuck on something, or have an idea? We’re a small studio and we read every message.
Frequently asked
How do I add a wish?
Tap the ＋ button. Kids can paste a link from any store or snap a photo. Parents can also use the Share button in another app to send a product straight to a child’s list, or scan a product’s barcode in a store.
How do family sharing codes work?
Open the Codes tab and share a child’s code (or the family viewer code) with a grandparent or relative. They enter it in Elf Link to see a read-only list and can claim a gift so no one buys it twice — no account required.
Is Elf Link safe for my child?
Yes. Accounts are created and controlled by a parent, children are never shown ads, and we don’t sell data. See our Privacy Policy for the full details.
How do I manage or cancel my subscription?
Subscriptions are handled by Apple. On your device, open Settings → [your name] → Subscriptions, choose Elf Link, and manage or cancel there.
How do I delete my account and data?
In the app, go to the Codes tab and choose to delete your account. A sole parent’s deletion removes the whole household’s data; a co-parent, child, or viewer removes only their own. You can also email us and we’ll take care of it.
I found a bug or have a feature idea
Wonderful — please email support@pixeldriftstudios.com with as much detail as you can (what you did, what happened). It genuinely shapes what we build next.